Realme home repair service
Realme has also launched product home repair service. And this service is named as Realme callme service. You can call realme customer care number at 1800 102 2777.
Realme said that “Realme customers can enjoy convenient delivery and repair service without leaving home” this is a very nice service.
How to use Realme callme service
If you find that your Realme product is faulty then you just have to call at realme service center contact number at 1800 102 2777 and ask them to raise a callme service.
Callme service steps
If your under warranty realme smartphone is having issue and your don’t have time to visit realme service center. Now you can apply for realme home repair service via callme service.
It is a four steps process which are as follows:
- Submit request through hotline
- Appoint pick-up and ship
- Inspect and repair
Please make sure to follow given below steps for good practice:
- Please back up all personal data on your device.
- To protect your personal data, please remove the security lock and reset your device.
- The device will take 24-48 hours to get repaired once received by the delivery partner but the logistics time will depend upon the current situation.
- Two-ways free courier is only for in warranty cases.
Realme callme service terms and conditions
- Realme callme service is available for in warranty realme products only.
- This process may take 07 – 10 days also.
- Days will be counted after pickup of your faulty realme device.
Details required for Realme callme service
To use realme callme service customer has to provide few details regarding to your faulty realme device, which are as follows :
- IMEI number of device
- Model number of device
- Date of purchase of device
- Device fault / malfunctioning details
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