Realme callme service booking & status tracking

Realme has launched callme service to facilitate its existing customers. If you own a Realme smartphone or any other realme product then you can also enjoy Realme callme service.

What is Realme callme service

Realme callme service is the products repairing service by Realme for its existing customers at their place itself. Once you have booked realme callme service at their tollfree number, their executive will reach at your place and pickup your realme product within 48 Hrs to repair it.

How to book Realme callme service

To book the realme callme service you just need to make a call at realme tollfree number 1800 102 2777 and ask to raise a request for callme service. Realme tollfree number is available from Monday to Sunday 09:00 AM to 06:00 PM.

To raise the realme callme service request customer has to provide the smartphone details to the realme customer care executive. You need to keep you smartphone following details ready: IMEI number, Product purchase date, smartphone model & variant and product malfunctioning details.

After booking the realme callme service you will receive a call from the realme to book the pickup appointment. After booking the pickup time appointment realme personal will pickup your device within 48 Hrs.

And you device will be repaired within 48 Hrs after pickup has completed by realme personal.

How to check realme callme service status

If you have already deposited your realme smartphone to realme personal by using realme callme service then you can track its repair status by again calling to the realme tollfree number 1800 102 2777.

There is no other way available at realme website to trace your callme service live.

Charges for realme callme service

Under Warranty: If your realme product is under warranty and there is no liquid or physical damage on it then your device will be repaired free of cost.

After Warranty: If your product warranty has ended then you have to pay 100 rupees for the inspection charges. These are charges you have to pay if non of the repair process has done on your product. Rupees 100 charges are compulsary for out of warranty smartphones.

In addition to the 100 rupees you have to pay for the repair process. You have to pay if any of the smartphone part has been changed.

In case of Out of Warranty device if customer reject for repair after diagnosis then customer has to pay for diagnosis charge of 100 INR (Excluded GST).

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